Some Directories are not visible

dlowther · Post by **dlowther** » Tue Jan 16, 2007 2:52 pm

I am accessing a vault server and am able to login and view several directories in the repository. However, some directories are not visible. Another client of the same vault server has opened the vault client with my username and password and can see the directories that I cannot.

What could be causing this?

dlowther · Post by **dlowther** » Tue Jan 16, 2007 2:53 pm

[1/16/2007 3:37:31 PM] Version Check: This Vault client is version 3.1.9.3798
[1/16/2007 3:37:31 PM] Version Check: Your Vault server is version 3.1.8.3771

dlowther · Post by **dlowther** » Wed Jan 17, 2007 6:25 am

This issue is resolved.

I tried several things:
-Complete removal and reinstall
-Version upgrade (3.1.9)
-Clearing out registry after uninstall

Finally, attaching to the vault server using the command line tool and requesting one of the missing folders via LISTFOLDER returned results - and afterwards the vault client showed the missing directories.

If anyone understands this please let me know.

Beth · Post by **Beth** » Wed Jan 17, 2007 11:05 am

The first thing I would have pointed to was the fact the the client and server versions didn't match. Something strange could have happened to the cache as well.

dlowther · Post by **dlowther** » Wed Jan 17, 2007 12:37 pm

And is there some way to clear the cache?

Beth · Post by **Beth** » Wed Jan 17, 2007 12:45 pm

Here's a link that will tell you more than you probably ever wanted to know: Clear Client Side Cache

I always just grab everything at the Vault_1 folder and delete it rather than being picky, but if the projects are extremely huge, it could take a bit to rebuild the cache.