Can't create folder, can't rename, can't check in file

Lane · Post by **Lane** » Wed Jan 03, 2007 12:12 pm

This is happening only in one repository. All others are working fine.

If I try to create a new folder, or try to rename an existing folder, or try to check in a file that is checked out, I get the following error:

[1/3/2007 10:01:43 AM] Preparing data to begin transaction
[1/3/2007 10:01:43 AM] Beginning transaction
[1/3/2007 10:01:43 AM] Rename $/MyFolder
[1/3/2007 10:01:43 AM] Ending the transaction
[1/3/2007 10:01:43 AM] An error occurred while trying to end a transaction.
[1/3/2007 10:01:43 AM] Transaction failed
[1/3/2007 10:01:43 AM] Transaction failed

Beth · Post by **Beth** » Wed Jan 03, 2007 3:14 pm

The first thing I could try is to Clear the Client Side Cache and then reopen Vault so it could build it again. That would take care of anything involving something getting out of sync.

If that doesn't repair it, could you send me your Vault Server Log? You can send that to support at sourcegear.com (attn: Beth) and just reference this post.

Lane · Post by **Lane** » Wed Jan 03, 2007 3:21 pm

We had already tried clearing the client cache, and that didn't work. Then we restarted IIS on the server, and then cleared the client cache again, and this resolved the problem. Thanks.