Unable to get by label with SOS client version 4.2

rradhakrishnan · Post by **rradhakrishnan** » Mon Dec 04, 2006 4:36 pm

We are using Sourceoffsite 4.2 client and when I do get based on a label it retrieves nothing. On the server log.txt file I get this:

"
12/4/2006 5:33:40 PM - 3: Exception: Index was outside the bounds of the array.
12/4/2006 5:35:00 PM - 7: Version not found (8004d689)
"

The following is our server info as in the log:
12/1/2006 2:33:32 PM - SourceOffSite Server 4.1 Professional - With Cryptography

12/1/2006 2:33:32 PM - CurrentCulture is en-US.

12/1/2006 2:33:33 PM - Server Information
12/1/2006 2:33:33 PM - Operating System: Microsoft(R) Windows(R) Server 2003, Standard Edition
12/1/2006 2:33:33 PM - Service Pack: 1.0
12/1/2006 2:33:33 PM - OS Version: 5.2.3790
12/1/2006 2:33:33 PM - Locale: Ox0409
12/1/2006 2:33:33 PM - OSLanguage: 1033
12/1/2006 2:33:33 PM - Total Physical Memory: 767.49 MB
12/1/2006 2:33:33 PM - Time Zone: (GMT-05:00) Eastern Time (US & Canada)
12/1/2006 2:33:33 PM -
12/1/2006 2:33:33 PM - SSAPI.dll Information:
12/1/2006 2:33:33 PM - Location: file:///C:/Program Files/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
12/1/2006 2:33:33 PM - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null

Any help is appreciated.

Thanks,
rradhakrishnan

Beth · Post by **Beth** » Mon Dec 04, 2006 4:55 pm

What version of the automation component are you using? More information on finding that can be found here: http://support.sourcegear.com/viewtopic.php?t=1510.

Can you send increase the server logging to verbose and add method (more info here: http://support.sourcegear.com/viewtopic.php?t=463), reproduce the error, and then send your server log to support at sourcegear.com (Attn: Beth) and reference this post?