Unable to add files/create folder after install

[alexanderpj]

I'm evaling Vault as a possible replacement for VSS for my dev team and I'm having some errors. A cursory examination of the support forum did not help.

Install of Client, Server, and Admin tool seems to work fine. I installed the Server on my local machine, though our SQL Server is on a different machine.

When I try to add files for the first time (or create a folder), I get a FailDBInsert error (there is no way to copy/paste from this dialog!!)
Here are the messages:
[11/29/2006 12:32:27 PM] Preparing data to begin transaction
[11/29/2006 12:32:27 PM] Beginning transaction
[11/29/2006 12:32:27 PM] Create folder $/asdf
[11/29/2006 12:32:27 PM] Ending the transaction
[11/29/2006 12:32:27 PM] An error occurred while trying to end a transaction.
[11/29/2006 12:32:27 PM] Transaction failed
[11/29/2006 12:32:27 PM] Transaction failed

Thanks!
PJ

[lbauer]

We'd like to see a copy of the Vault server log. It's sgvault.log and it's in %windir%\temp\sgvault on the Vault Server machine.

It would probably be a good idea to enable debug logging in the Admin Tool under Server Options->Logging.

Reproduce the problem and email a copy of the log to support@sourcegear.com. ATTN Linda. Include a link to this forum post and tell me where in the log to look for the failed transaction.

[alexanderpj]

I found the above line in the log, and found these topics here:
http://support.sourcegear.com/viewtopic.php?p=9910
and
http://support.sourcegear.com/viewtopic.php?t=1373

basically you have to disable Windows NT Fibers in SQL Server. Instructions at the above topics, or,

Enterprise Manager -> Right Click Server -> Processor Tab -> Uncheck "Use Windows NT fibers" -> OK.

You will be asked if you want to restart the SQL Server service. Click Yes. **Important** - if you do not have admin rights on the *Windows* machine this will fail silently. It doesn't matter if your a sa on SQL Server, you must have those rights on Windows.

[lbauer]

Thanks for the update. Let us know if you continue to experience a problem with this.