Connection to repository fails after VSS import

jasonh@freshview.com · Post by **jasonh@freshview.com** » Wed Nov 08, 2006 5:09 pm

Hi everyone,
We've recently decided to change our source control from VSS, and thought we'd give Vault a trial. We'd like to of course import our projects as they stand, so the import tool seemed like it would suit. Following all the guidelines like using 6.0c distributables, the import process goes through to completion.

When I attempt to connect to the repository however (which displays as containing a few thousand files, and a few hundred folders as you would expect), every connection attempt fails with "Session is no longer valid. Either the server restarted, or your session timed out. You may need to login again to re-authenticate." This may be explained by some of the other topics I have read through here, except connections to the default repository work just fine.

Any help or guidance on this would be great, and much appreciated.

Oh yeah, tech specs..
Client Information
Vault Client Version: 3.5.1.4786
.Net Framework Version: 1.1.4322.2032
Operating System: Microsoft Windows XP Professional
Service Pack: 2.0
OS Version: 5.1.2600
Total Physical Memory: 2 GB
Time Zone: (GMT+10:00) Canberra, Melbourne, Sydney

lbauer · Post by **lbauer** » Wed Nov 08, 2006 9:33 pm

We'd like to see a copy of the Vault server log file -- sgvault.log in %windir%\temp\sgvault. Send a copy of the log to support@sourcegear.com ATTN Linda. Be sure to include a link to this forum post in your email.

jasonh@freshview.com · Post by **jasonh@freshview.com** » Sun Nov 12, 2006 4:18 pm

Hi,

Was wondering if you received the log as I sent it to the address as requested, but received nothing back. We'd really like to move forward with this, but obviously can't until this is resolved.

lbauer · Post by **lbauer** » Mon Nov 13, 2006 4:47 pm

It does look like the Vault server is restarting at short intervals.

What operating system and .NET Framework version is the Vault Server installed on?

If you create another repository and add some folders/files, do you have the same connection issues?

jasonh@freshview.com · Post by **jasonh@freshview.com** » Mon Nov 13, 2006 4:59 pm

Hi Linda,

Here's the details for the Server
.Net Framework Version: 1.1.4322.2300
Operating System: Microsoft(R) Windows(R) Server 2003, Enterprise Edition

Also, we have created other repositories with a few thousand files and multiple folders without any issues. We can connect to them just fine. It is only repositories populated from the Import Tool.

lbauer · Post by **lbauer** » Tue Nov 14, 2006 3:10 pm

I'd like to see another copy of the Vault log, this time in Debug mode. Enable debug logging in the Vault Admin Tool->Server options->Logging.

Log into and connect to the "good" repository.

Then connect to the VSS import repository. Send me a copy of the log file, and let me know what time in the log and what username to look for.

jasonh@freshview.com · Post by **jasonh@freshview.com** » Sun Nov 26, 2006 11:56 pm

Hi Linda,

Just making sure you received my last email confirming that I have completed all your suggestions, and whether or not that means you guys are unable to help any further with us getting this installation up and running.

If this is the case we are going to have to move on and start looking at another source control solution.

lbauer · Post by **lbauer** » Mon Nov 27, 2006 11:39 am

We could see the Vault server restarting after the login to the "problem database." Otherwise, there was not much helpful information in the logs.

We sent Jason information on client-side logging, in hopes of gathering more clues.