Error using Folder Import/Export tool

Stuart · Post by **Stuart** » Fri Nov 03, 2006 12:10 am

I am encountering an error doing a Folder Export, I tried it with both 3.5 and 3.5.1. When I run on a certain folder, I get an error saying "An error occurred downloading one of the deltas" followed by an ID # and the user.

I ran a CheckDB on the database and it passed, so is there any way to get past this?

Thanks.

Chris P · Post by **Chris P** » Fri Nov 03, 2006 4:46 am

I'm getting the same problem. The message "An error occurred downloading one of the deltas for (TxID: 21819 on 08/08/2006 15:09 by Leem01 [3]). The export cannot continue". See attachment for app and error screenshot.

The export file size was in the default location and had got up to just over 25MB in size.

This is causing us real problems as we are trying to restructure our ever growing respository into several smaller ones!

Here are my install setting from the Vault client:

Client Information
Vault Client Version: 3.5.1.4786
.Net Framework Version: 1.1.4322.2032
Operating System: Microsoft Windows 2000 Professional
Service Pack: 4.0
OS Version: 5.0.2195
Total Physical Memory: 1015.48 MB
Time Zone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London

Server Information
Vault Server Version: 3.5.1.4786
.Net Framework Version: 1.1.4322.2032
Operating System: Microsoft Windows 2000 Server
Service Pack: 4.0
OS Version: 5.0.2195
Timezone: (GMT) Greenwich Mean Time : Dublin, Edinburgh, Lisbon, London
SQL Version: Microsoft SQL Server 2005 - 9.00.2047.00 (Intel X86)
Apr 14 2006 01:12:25
Copyright (c) 1988-2005 Microsoft Corporation
Standard Edition on Windows NT 5.0 (Build 2195: Service Pack 4)

lbauer · Post by **lbauer** » Fri Nov 03, 2006 3:42 pm

There may be inconsistencies in the Vault database that are now apparent when the Export\Import tries to recreate Vault history.

Could each of you send me the export log, plus the Vault Server log that covers the time period of the export attempt? Email them to support@sourcegear.com, ATTN: Linda

Chris P · Post by **Chris P** » Mon Nov 06, 2006 4:29 am

I've tried running the export on the actual Vault application server (which serves the Vault service) using "localhost" as the server name and it has run successfully!

Will try some other large exports to test if consistent.

SourceGear Support

Error using Folder Import/Export tool

Error using Folder Import/Export tool

Same issue here...