lost my old serial codes

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christian
Posts: 202
Joined: Tue Sep 14, 2004 1:02 pm
Location: UK

lost my old serial codes

Post by christian » Tue Oct 31, 2006 9:56 am

We've recently upgraded to vault 3.5 by renewing our gold support. Before actually renewing the gold support we started using vault 3.5 under an eval serial number.

To do that I had to delete our existing client pack serial numbers. The problem now is that I can't upgrade our serial numbers because the upgrade form requires the old serial numbers I have already deleted!

Please help
Thanks Christian

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Oct 31, 2006 10:31 am

Contact our sales department at 217-356-0105 x 399 for help, or email sgstore@sourcegear.com
Linda Bauer
SourceGear
Technical Support Manager

christian
Posts: 202
Joined: Tue Sep 14, 2004 1:02 pm
Location: UK

Post by christian » Tue Oct 31, 2006 10:34 am

Ok

Tonya
Posts: 914
Joined: Thu Jan 20, 2005 1:47 pm
Location: SourceGear

Post by Tonya » Tue Oct 31, 2006 12:05 pm

He e-mailed sales and I upgraded his license key for him.

Tonya

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