3.1.7 one user cannot check in

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nmcalpin
Posts: 38
Joined: Mon Nov 01, 2004 10:06 am

3.1.7 one user cannot check in

Post by nmcalpin » Fri Sep 29, 2006 10:34 am

3.1.7 client/server

everyone is working ok except for one user can't checkin. vault client locks up.

no messages in message pane on the client at all.

help?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Sep 29, 2006 1:57 pm

Could you describe what you mean by "locking up?"

Is this new behavior? Was Vault working properly for this user before?

Have the user try closing his client and deleting his client-side cache files:
http://support.sourcegear.com/viewtopic.php?t=6
Linda Bauer
SourceGear
Technical Support Manager

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