Can't uploading files larger then 200MB

[Xu Jun]

Hi All,

We just installed Vault 3.5 (Dragnet 1.0.7) on a clean Windows 2003 R2 with SQL server 2005 system.

Now the major issue that bother us is : Seems like we can't add a file larger than 200MB via Vault client. We ever tried add files like 130MB, 160MB and they were succeeded. But when we try add a 258MB file to Vault database, it will stop when 'uploading files..' progress bar shows at 79% and then after a long time the client prompt uploading failed.

On the Vault server side, We've configured 'IIS File Upload Limit' as 809600 (KB) which we think is big enough for a 300MB size file.

In the Vault server log file I can find following string when upload large file failed:

"...VaultFileUpload.aspx encountered: FailCookieInvalid..."

Does any ever encounter the same issue? Or is there anything that we miss?

Thanks
Xu Jun

[lbauer]

Can you upload the 300MB file from a Vault Client on the Vault Server, using "localhost" for the Vault server name?

Also, I'd like to see more of the log file. Could you email your sgvault.log file to linda at sourcegear.com? Make sure it contains information about the failed upload. If not, reproduce the error then email the log.

Be sure to add a link to this post in your email.

[Xu Jun]

Linda,

I've sent server log file to you. This time I took your suggestion and ran Vault client on the same machine as the server and used ‘localhost’ as the Vault server name. But I got same error.

Seems I can't find any error in the server log file. The client message says transaction failed.

Xu Jun

[lbauer]

That's right, according the logs, the server isn't even seeing the upload. I've sent you some troubleshooting steps via email.

[Xu Jun]

Problem solved!

After I checked the 'use chunked encoding' in the client side, then I could add file larger then 200MB

Thanks Linda