Email link to transaction details-->object reference erro

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

Post Reply
jdavidi
Posts: 48
Joined: Thu Jul 06, 2006 1:29 pm

Email link to transaction details-->object reference erro

Post by jdavidi » Wed Aug 02, 2006 10:09 am

Greetings,

I just got email notifications working, and I noticed a link to transaction details is the final line in the email messages. I click this link, it prompts for a Vault login, but upon clicking the Login button I get a blank page that list the Transaction #, a bar that says "Vault Error" and red text that says Object reference not set to an instance of an object.

Any ideas on what might be causing this (did I forget to enable something)? And what kind of transaction details would I expect to see?

Thanks much!

--jdavidi

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Aug 02, 2006 10:14 am

The link should take you to a login with the Vault Web client. Once you log in you should see a web-based, read-only view of the repository. The link should specifically take you to that particular item in the repository.

What version of Vault are you using? Could you post a screen shot of the error?
Linda Bauer
SourceGear
Technical Support Manager

jdavidi
Posts: 48
Joined: Thu Jul 06, 2006 1:29 pm

Post by jdavidi » Wed Aug 02, 2006 10:21 am

My apologies; I'm using version 3.5.0.

Attached is a Word doc with the request screenshot.
Attachments
Vaultemailtxnerror.doc
Screen after providing valid Vault login.
(80 KiB) Downloaded 203 times

jdavidi
Posts: 48
Joined: Thu Jul 06, 2006 1:29 pm

Post by jdavidi » Wed Aug 02, 2006 10:34 am

An update: I just sent myself a few more emails and I am able to see these details (great stuff!) for these more recent transactions. I think I just found how to reproduce it:

I have turned Required Check in comments ON.

If a check out comment is supplied, but a check in comment is not, Vault accepts that some comment was supplied, and allows the check in through. It's in this scenario that I get the object reference error; any other transactions where I explicitly provide a checkout comment seems to show up just fine.

Is there some way to promote a check out comment to be the check in comment if the latter is not explicitly supplied?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Aug 02, 2006 10:41 am

The checkout comment (actually it's an item comment) is used for the checkin comment under certain circumstances. Details here:
http://support.sourcegear.com/viewtopic.php?t=4303

There does seem to be a bug here -- we'll try to reproduce it and log it to our bug database to fix in a maintenance release.
Linda Bauer
SourceGear
Technical Support Manager

jdavidi
Posts: 48
Joined: Thu Jul 06, 2006 1:29 pm

Post by jdavidi » Wed Aug 02, 2006 11:52 am

Wonderful; thanks for the quick responses!

Post Reply