Users exceed currently available licenses

pipeme · Post by **pipeme** » Thu Jul 27, 2006 2:08 am

I downloaded the trial version of the latest Vault. I was emailed the demo serial number for it which I assume allows 10 active users?

Problem is, if I add even 1 user more than the inbuilt admin user I get a message stating that "the number of active users exceeds the number of currently available licenses. logins will be disabled......"

Am I incorrect in my assumption that the demo license key allows 10 users?

lbauer · Post by **lbauer** » Thu Jul 27, 2006 7:02 am

It's possible the demo serial number link on our website is still issuing Vault 3.1 licenses, which don't work in Vault 3.5.

You can decode your serial number here:

https://store.sourcegear.com/sgstore/decode_serial.aspx

If it's the wrong version, contact sgstore@sourcegear.com for a 3.5 demo serial number.

pipeme · Post by **pipeme** » Thu Jul 27, 2006 4:09 pm

You're right! The serial is for 3.1. I will email for a new one.

Thanks