"CryptoAPI cryptographic..." error on client logon

Chris P · Post by **Chris P** » Wed Jun 21, 2006 9:02 am

One of our client installations is getting the following error when trying to log onto our main repository:

"CryptoAPI cryptographic service provider (CSP) for this implementation could not be acquired"

All other installations are functioning ok.

We are on v3.1.9 of the client and server.

dan · Post by **dan** » Wed Jun 21, 2006 9:22 am

See the KB article at http://support.sourcegear.com/viewtopic.php?t=231 for info on this error.

Chris P · Post by **Chris P** » Wed Jun 21, 2006 1:02 pm

I have performed all of the instructions as suggested in the previous posting but still am having the same problem.

dan · Post by **dan** » Wed Jun 21, 2006 1:26 pm

I just noticed the KB article says to do this on the server machine, but you are seeing this on the client machine. If you do the same steps on the client, does it help?

Chris P · Post by **Chris P** » Thu Jun 22, 2006 1:26 am

I've had a look and the client machine and the file prefixed with "edb3...." does not exist on the local/client machine.

Chris P · Post by **Chris P** » Thu Jun 22, 2006 3:17 am

We have found a fix for this issue - the user's windows profile appears to be partially corrupt.

Thanks for your help.

SourceGear Support

"CryptoAPI cryptographic..." error on client logon

"CryptoAPI cryptographic..." error on client logon

Still same problems