Upgrading from 3.1.5.3546 to 3.19.3798 - Error 2103.26

digitaljeebus · Post by **digitaljeebus** » Fri Jun 09, 2006 8:25 am

I'm installing this on a windows 2003 server also hosting a domain. I was logged in as Administrator ... I read here that this is due to MSI not being able to find your application data folder, but the folder is there, the registry points to it, and it's accessible ... any ideas?? thanks!![/url]

lbauer · Post by **lbauer** » Fri Jun 09, 2006 1:46 pm

Are you installing the Vault Client or Server?

Are you running the upgrade as the user who originally installed Vault?

digitaljeebus · Post by **digitaljeebus** » Fri Jun 09, 2006 1:59 pm

lol, sorry about that, I'm upgrading the server, and all work on the server is done as Administrator (I believe ... is there a way to check that?)

mskrobul · Post by **mskrobul** » Fri Jun 09, 2006 3:24 pm

It seems that error means that some path can't be accessed by the installer.

In addition to being logged in as an administrator for that machine (which is sounds like you are), make sure that the SYSTEM account has full control permissions to your temp folders (%temp% and %windir%\temp) and to the folder where the .msi is located.

I have seen some issues in the past were adding the SYSTEM permissions resolved the problem.

digitaljeebus · Post by **digitaljeebus** » Fri Jun 09, 2006 8:37 pm

damn, good call ... i tried to install it logged in as myself instead of Administrator, and it worked w/ no problems ... wierd, but i'm good now =) thanks for the prompt help guys!