An error occurred while trying to begin a transaction

This forum is now locked, since Gold Support is no longer offered.

Moderator: SourceGear

Locked
Tri
Posts: 288
Joined: Wed Dec 22, 2004 11:10 am

An error occurred while trying to begin a transaction

Post by Tri » Fri May 12, 2006 11:39 am

Can you please help us to investigate this error?
The Vault Server seems to affect only a group of users working on the same project. This error had occured since last week. But is now systematic. Thank you very in advance for your help.

Code: Select all

[12/05/2006 10:35:48 AM] Version Check: This Vault client is version 3.1.6.3658
[12/05/2006 10:35:48 AM] Version Check: Your Vault server is version 3.1.6.3658
[12/05/2006 10:35:59 AM] Preparing data to begin transaction
[12/05/2006 10:35:59 AM] Beginning transaction
[12/05/2006 10:35:59 AM] An error occurred while trying to begin a transaction.
[12/05/2006 10:35:59 AM] Transaction failed
[12/05/2006 10:35:59 AM] An exception was encountered during the transaction. Exception: Server was unable to process request. --> Error in the application. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at VaultClientNetLib.ClientService.VaultService.BeginTx(Int32 nRepID, String strComment, VaultRequestItem[]& requests, String& strTxID)
at VaultClientNetLib.VaultConnection.BeginTx(Int32 nRepID, VaultRequestItem[]& requests, String& strTxID, String comment)
at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, Boolean keepCheckedOut, Boolean removeLocalCopy, Boolean bIsImport, DateTime dateImport, Int32 nUserIDImport, Int64& nRevID)

Tri
Posts: 288
Joined: Wed Dec 22, 2004 11:10 am

Post by Tri » Fri May 12, 2006 1:52 pm

It seems that the cause is a shared folder which went out of sync. For now I have undone all checked out files and deleted the shared folder. That seems to solve the issue. We'll keep you posted.

If you can help explain how a shared folder could go out of sync, I would be very interested.

Thanks in advance.

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
Contact:

Post by dan » Mon May 15, 2006 8:13 am

In what way was the shared folder out of sync?

Was the shared folder shared more than one time, and if so, which share link did you delete?

Locked