VSS 6.0c to Vault Import Using Vault Import Tool

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HealthDialog
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Joined: Mon Mar 20, 2006 1:51 pm

VSS 6.0c to Vault Import Using Vault Import Tool

Post by HealthDialog » Mon Mar 20, 2006 2:20 pm

We are struggling with an import from VSS 6.0c to Vault.

We were successful doing this with a clean Vault install where VSS and Vault were running on the same Windows Server 2003 machine, and the SQL Server back-end for Vault was on the same machine.

We are not successful doing the same import on a Windows Server 2000 SP4 machine running IIS 5.0, where the SQL Server back-end for Vault is on a remote machine. This Vault server is not a clean one, since it has been in use for quite awhile. We are assuming there are some settings getting in the way and/or the Vault web service is not behaving properly on this machine.

Please have a support tech get back to us asap. We are in a tight situation where there are many developers being held up until this issue is resolved.

lbauer
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Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Mar 20, 2006 3:02 pm

Spoke with Chris on the phone. They were using a 2.x version of the Import Tool against a Vault 3.x server. He will try again using a version of the Import Tool that matches his server version. Vault 2.x clients (the Import Tool is a client) cannot connect to Vault 3.x servers.
Linda Bauer
SourceGear
Technical Support Manager

HealthDialog
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Joined: Mon Mar 20, 2006 1:51 pm

Post by HealthDialog » Mon Mar 20, 2006 4:25 pm

The import is proceeding nicely now with the newer version of the Import Tool. Thank you, Linda!

Chris

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