Unable to connect to Vault Service

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mark4262
Posts: 12
Joined: Thu Aug 25, 2005 7:08 am

Unable to connect to Vault Service

Post by mark4262 » Fri Mar 17, 2006 8:12 am

I get this error when I invoke the Vault Admin Tool on the Vault Server.
I just upgraded to the latest version.

Unable to connect to http://172.18.35.73/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The underlying connection was closed: Unable to connect to the remote server.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Fri Mar 17, 2006 9:53 am

Here are some basic troubleshooting suggestions:

http://support.sourcegear.com/viewtopic.php?t=736

Let us know the results.
Linda Bauer
SourceGear
Technical Support Manager

mark4262
Posts: 12
Joined: Thu Aug 25, 2005 7:08 am

Try to load the serverInstall.html page does not work

Post by mark4262 » Fri Mar 17, 2006 10:49 am

Actually, if I use the IP address it does not work. If I use the servername, it does. Seems like my Desktop support guy changed my static IP address for me without telling me.

Thanks,
Mark

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