Cannot access repository!

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peace
Posts: 19
Joined: Thu May 05, 2005 5:56 am

Cannot access repository!

Post by peace » Mon Mar 06, 2006 7:49 am

Please help!
I have error as accessing the repository:
"You have no rights to view any items in this repository"

All the other repositories accesses fine, only one the repository which has large size cannot and has the above error.

Current I use vault server version 3.0.5 (60 licenses)

Thanks,

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Mar 06, 2006 10:40 am

Can any other users log in to that database?

If not, please email a copy of the sgvault.log file to linda at SourceGear.com. We'd like to see if there's any additional information.

If you disable folder security, can users log in again?
Linda Bauer
SourceGear
Technical Support Manager

peace
Posts: 19
Joined: Thu May 05, 2005 5:56 am

Post by peace » Mon Mar 06, 2006 10:56 am

No any users access it.
with admin tool also cannot edit any change the repository, folder security,...

Thanks,

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Mar 06, 2006 10:58 am

Send me the sgvault.log file from %windir%\temp\sgvault. Email it to Linda at Sourcegear.com and provide a link to this post.

Thanks.
Linda Bauer
SourceGear
Technical Support Manager

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