error message adding files

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

Post Reply
rmhill
Posts: 9
Joined: Mon Feb 06, 2006 2:46 pm
Location: Tulsa

error message adding files

Post by rmhill » Mon Feb 06, 2006 2:49 pm

I just installed the client and server software for Vault and I was trying to load files into a test repository to get a feel for everything before we start using this software. I get the following error when trying to add files. Any ideas as to what the deal is?

at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, Boolean keepCheckedOut, Boolean removeLocalCopy, Boolean bIsImport, DateTime dateImport, Int32 nUserIDImport, Int64& nRevID)

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
Contact:

Post by dan » Mon Feb 06, 2006 3:08 pm

There is usually more to the message that than - can you check the messages pane for more info abou the error?

Often the problem with adding a file or folder is that it already exists in the database, so you might check that as a possible problem.

rmhill
Posts: 9
Joined: Mon Feb 06, 2006 2:46 pm
Location: Tulsa

Post by rmhill » Mon Feb 06, 2006 3:18 pm

Here is the complete message:

[2/6/2006 3:12:45 PM] An error occurred while trying to end a transaction.
[2/6/2006 3:12:45 PM] An exception was encountered during the transaction. Exception: Exception of type System.Exception was thrown. at VaultClientOperationsLib.ClientInstance.Commit(ChangeSetItemColl givenItems, Boolean keepCheckedOut, Boolean removeLocalCopy, Boolean bIsImport, DateTime dateImport, Int32 nUserIDImport, Int64& nRevID)
[2/6/2006 3:12:45 PM] Transaction failed


This is the initial load into the database. There are no files there yet. That is what I am having trouble with. Initially loading the files so I can evaluate Vault software for our team use.

Thanks for the help

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
Contact:

Post by dan » Mon Feb 06, 2006 3:36 pm

Take a look in the server log in C:\windows\temp\sgvault on the server machine. It will probably have more info on why the transaction is failing.

rmhill
Posts: 9
Joined: Mon Feb 06, 2006 2:46 pm
Location: Tulsa

Post by rmhill » Mon Feb 06, 2006 4:00 pm

The only other thing I found in that log file was that it complained about not finding msxml2.dll

I did a search on the drive and could only find msxml3.dll

Is this the problem?

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
Contact:

Post by dan » Mon Feb 06, 2006 4:11 pm

Yes, that is the problem, and its got a known solution. See http://support.sourcegear.com/viewtopic.php?t=5020 and you should be up and running

rmhill
Posts: 9
Joined: Mon Feb 06, 2006 2:46 pm
Location: Tulsa

Post by rmhill » Mon Feb 06, 2006 4:23 pm

Thanks. That was it.

Post Reply