Vault on SBS 2003

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Jim Clark
Posts: 11
Joined: Tue Jan 17, 2006 9:34 am
Location: Atlanta, GA

Vault on SBS 2003

Post by Jim Clark » Wed Jan 18, 2006 7:15 am

I'm attempting to setup Vault on our SBS 2003 Premium Edition server. I am aware of the potential conflicts with Share Point (which is part of this edition of SBS) but since there is no web.config file in the wwwroot directory I assumed this would not be a problem.

The install went through without incident and Vault seems to work fine if I add a few files at a time. But if I attempt to add a folder with multiple sub-folders I start getting 403 errors. I can add quite a few files before encountering this problem, but eventually it happens. I have the Vault server logging for debugging but it doesn't log anything for the items that fail. The client message is:

Add $/CRM/CRM/Search/SearchResultsFilterForm.cs
[1/18/2006 8:04:04 AM] Add $/CRM/CRM/Search/SearchResultsFilterForm.resx
[1/18/2006 8:04:05 AM] Upload for item $/CRM/CRM/Case/CaseForm.cs failed, retrying...
[1/18/2006 8:04:05 AM] Upload for item $/CRM/CRM/Case/CaseForm.cs failed, retrying...
[1/18/2006 8:04:06 AM] Upload for item $/CRM/CRM/CustomerRelationsQueue/CustomerRelationsQueueForm.cs failed, retrying...
[1/18/2006 8:04:06 AM] Upload for item $/CRM/CRM/MainForm.cs failed, retrying...
[1/18/2006 8:04:06 AM] Upload for item $/CRM/CRM/MainForm.cs failed, retrying...
[1/18/2006 8:04:06 AM] Upload for item $/CRM/CRM/MainForm.cs failed, retrying...
[1/18/2006 8:04:06 AM] Upload for item $/CRM/CRM/MainForm.cs failed too many times, aborting transaction.
Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.
The specific error was "The server had an error processing the file upload but did not return an error header. The remote server returned an error: (403) Forbidden."
An exception was encountered during the transaction. Exception: The server had an error processing the file upload but did not return an error header. The remote server returned an error: (403) Forbidden. at VaultClientOperationsLib.ClientInstance.UploadItem(ChangeSetItem item, String txID, Byte[]& streamBuffer, Int32& bytesWrittenThisFile, Boolean bIsImport)
at VaultClientOperationsLib.UploadThread.ProcessCommand(UploadThreadCommand command, UploadThreadCommandResult& outputResult)
[1/18/2006 8:04:06 AM] Ending the transaction
[1/18/2006 8:04:06 AM] Transaction failed
[1/18/2006 8:04:06 AM] Transaction failed

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Jan 18, 2006 10:53 am

There may be something on the network interfering with the file upload. Are you going through a proxy or other device that might have a maximum upload limit?

I'd like to see a copy of the sgvualt.log file. Could you enable Debug logging in the Vault Admin Tool ->Server Options and try to reproduce the problem? Then send a copy of the log to Linda at SourceGear.com
Linda Bauer
SourceGear
Technical Support Manager

Jim Clark
Posts: 11
Joined: Tue Jan 17, 2006 9:34 am
Location: Atlanta, GA

You are indeed correct

Post by Jim Clark » Wed Jan 18, 2006 1:58 pm

Sorry, SBS includes ISA server (Firewall/Proxy) and I did not properly publish the server. All is working swimmingly now.

Thank you for your assistance.

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