Unable to Decrypt User Key

Terry · Post by **Terry** » Wed Aug 31, 2005 11:08 am

I have a user that recieves this error 'Unable to Decrypt User Key' when attempting to open a proj using Visual Studio .net 2003. However he is able to connect with no problem using the SOS client.

lbauer · Post by **lbauer** » Wed Aug 31, 2005 11:15 am

I'm moving this to the SOS forum.

Terry · Post by **Terry** » Wed Aug 31, 2005 11:29 am

Thanks...thought that was where I was at. We had a new key created for him and the error reoccurs.

lbauer · Post by **lbauer** » Wed Aug 31, 2005 12:52 pm

Is this user using the same connection string in the IDE client and in the GUI Client?

For instance, if the user key is created with the IP address of the server, and the user tries to connect with the server name, they will get this error.

Terry · Post by **Terry** » Wed Aug 31, 2005 1:35 pm

He is using the same connection string (IP address)

lbauer · Post by **lbauer** » Wed Aug 31, 2005 2:40 pm

What version of SOS Client does the user have and what is the SOS Server version?

Terry · Post by **Terry** » Wed Aug 31, 2005 3:42 pm

Most recent version of server client is 4.1. I'm connecting to the same server and have no problem.

lbauer · Post by **lbauer** » Wed Aug 31, 2005 4:17 pm

Please email me a copy of the user's <username>.iky file and the <servername>.key file from the user's %appdata%\SourceGear\SOS directory. Send send them to Linda at SourceGear.com.

Terry · Post by **Terry** » Tue Sep 06, 2005 7:07 am

I imported my key on a newly rebuilt system and am having the same problem on that system. I have no problem connecting through SOS, but receive the 'Unable to Decrypt User Key' in Visual Studio. My key works fine on my system.

You should have received th euser and server key from my co-worker last week.

Dbeaudoin · Post by **Dbeaudoin** » Thu Jan 12, 2006 12:00 pm

I'm having the same error with the evaluation version.
Works fine with SOS but not with .NET

SOS client 4.1.2 and VS .net 2003 on XP sp2
SOS server 4.1.2 and VSS 6.0c on XP sp2

Have you found any work around?

thanks

Dominic

lbauer · Post by **lbauer** » Fri Jan 13, 2006 9:16 am

Check the connection string used for the Visual Studio login to SOS and make sure there are no trailing spaces in the servername/IP that you are using to connect. That seems to be the most common cause of this error.

SourceGear Support

Unable to Decrypt User Key

Unable to Decrypt User Key

Same here