I've got a new workstation that runs XP Pro x64. Occasionally, when I haven't touched it for a while, the VaultGUIClient (which is running in WOW, obviously) hangs and becomes completely unresponsive. It happens when I'm not doing anything and it's minimized so I think it must have something to do with the auto refresh.
Is there anything I can do to help track this down? As an aside, is there an x64 version being released soon? I've attached my system info for reference.
x64 Client Hangs
Moderator: SourceGear
x64 Client Hangs
- Attachments
-
- mysystem.zip
- (52.61 KiB) Downloaded 321 times
We haven't tested Vault yet on X64, so we can't say whether the OS itself is the problem.
You can try client-side logging:
http://support.sourcegear.com/viewtopic.php?p=7806
As far as what classes to log -- maybe refresh, watcher, or may just "all."
You could try minimizing the client and then restoring it right way, then minimizing and letting it sit for a while, and compare the difference in the log.
You might also check the Vault Server log (sgvault.log in %windir%\temp\sgvault) to see if possibly the connection has been broken because the server restarted.
You can try client-side logging:
http://support.sourcegear.com/viewtopic.php?p=7806
As far as what classes to log -- maybe refresh, watcher, or may just "all."
You could try minimizing the client and then restoring it right way, then minimizing and letting it sit for a while, and compare the difference in the log.
You might also check the Vault Server log (sgvault.log in %windir%\temp\sgvault) to see if possibly the connection has been broken because the server restarted.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager