Cannot login to Vault

ekekakos · Post by **ekekakos** » Mon Dec 12, 2005 6:00 am

Hello, I am a hobbist programmer and I am trying to use the Vault but unfortunately I cannot login and I have the following error:

Unable to connect to http://localhost/vaultservice. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The operation has timed-out.

Can someone help me on this?

lbauer · Post by **lbauer** » Mon Dec 12, 2005 8:53 am

Here's a place to start with your troubleshooting:

http://support.sourcegear.com/viewtopic.php?t=736

Let us know which of these steps work and which don't.

Also, what version of Vault and what version of the .NET Framework do you have on the client machine? Where is your server in relation to the client? On a different machine? Are you using a proxy?

ekekakos · Post by **ekekakos** » Tue Dec 13, 2005 2:45 am

Hello and thanks for your quick answer.
I have a prtable pc in which I want to install VAULT. This machine will be server and client. In this pc I have already installed VS 2003 and 2005 (so framework 1 & 2 also have been installed). In this pc sometimes I use proxy and sometimes not. I do not know if we can configure vault to not use proxy (I think we can). I also send you a file which contains some installation screens and the error of the login in the ADMIN tool.
Thanks in advance
Kekakos Elias

mskrobul · Post by **mskrobul** » Thu Dec 15, 2005 3:48 pm

Is your IIS process account running as the "system" account? If not, then selecting the "system" option during install will not work (it will cause the problem you are seeing).

An IIS set up where the IIS process account is set up to run as "system" is pretty rare. See the following page for info on how to determine what process IIS is running as:

http://www.sourcegear.com/vault/support ... Model.html

Try re-installing and choosing the default option for IIS process model and see if that works.