Email Notifications for 'Resolver' and not just 'Assignee'

If you are having a problem using Dragnet, post a message here.

Moderator: SourceGear

Locked
jmroch

Email Notifications for 'Resolver' and not just 'Assignee'

Post by jmroch » Thu Oct 27, 2005 8:40 am

Is there any way to have email notifications turned on for both the Resolver and the Assignee? Currently it seems that there is notification just for the Assignee and this just won't fly. We need the Resolver notified as soon and he/she is assigned to Resolve the bug with an automated email.

Thanks

Jon

mskrobul
Posts: 490
Joined: Wed Jan 14, 2004 10:22 am
Location: SourceGear
Contact:

Post by mskrobul » Thu Oct 27, 2005 10:09 am

Dragnet should do this now.

Dragnet checks for both you as the assignee and you as the resolver and sends email accordingly if you choose to the "items assigned to me" email option.

Is this not working for you?

Note that if the assignee or the resolver was the one who changed the Dragnet item, an email won't be sent because Dragnet doesn't notify on items you change yourself.
Mary Jo Skrobul
SourceGear

jmroch

Thanks for the help

Post by jmroch » Thu Oct 27, 2005 2:40 pm

I am up and running and email is working great now! Thanks!

Locked