Startup of Vault 3.1.2 Hangs

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nbchesed
Posts: 2
Joined: Tue Oct 18, 2005 11:53 am

Startup of Vault 3.1.2 Hangs

Post by nbchesed » Tue Oct 18, 2005 11:58 am

I have just upgraded to Vault 3.1.2. Now when I start up the program, the splash screen appears and will not go away. The Normal application window appears, but will not respond to any menu actions. I cannot close Vault without using the Windows task manager. I have tried the following to correct this:

1. Uninstalled and reinstalled Vault.
2. Deleted the vault data in my Application data
3. Removed the client registry entries.

Various combinations along with rebooting.

Need some help here, the Vault server was also converted to 3.1.2 so I cannot go back to the older client--and besides I cannot even get into a position to connect.

None of the other users are experiencing these difficulties.

Don't know if this does not help the diagnosis. When I tried using the vault command line and began with a Vault rememberlogin command, I got the following console messages:

vault rememberlogin ...

Unhandled Exception: System.NullReferenceException: Object reference not set to
an instance of an object.
at VaultClientNetLib.VaultConnection.Logout()
at VaultClientOperationsLib.ClientInstance.Logout()
at VaultCmdLineClient.VaultCmdLineClient.Logout(Boolean bForceLogout)
at VaultCmdLineClient.VaultCmdLineClient.Main(String[] args)

GregM
Posts: 485
Joined: Sat Mar 13, 2004 9:00 am

Post by GregM » Tue Oct 18, 2005 12:40 pm

Are any of your disk drives full? I've seen this behavior before when the installation drive was full (it's also where the working directories and the temp directory are).

nbchesed
Posts: 2
Joined: Tue Oct 18, 2005 11:53 am

Fixed by re-installing .net Framework

Post by nbchesed » Tue Oct 18, 2005 2:43 pm

I was able to resolve this by uninstalling .net Framework and then letting Windows Update reinstall.

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