Getting label causes SOS 4.1 and 4.1.2 to crash

[Guest]

I attempt to get a label via right clicking on a folder
, selecting show history
, clicking ok
, selecting a label
, clicking get
, then recursively

Then SOS appears to start downloding files, but then crashes without error message. If I attempt to re-start SOS and try again the same occurs.

Please help.

Daniel Perry

[Tonya]

Does the problem occur for other SOS users?

Does the crash happen when retrieving a specific file? If so, has the file been deleted and readded?

Thanks,

Tonya Nunn
SourceGear

[DanielPerry]

Well,

It does happen to other users on site here.

I don't know if it's a specific file because of the crash, and when I restart SOS it just starts over from the beginning.

What do you mean by removed and re-added?


Here's some more info...

I don't know what the server version is but I'm running the Windows 4.1.2 client on a Windows XP sp2 machine.

The source tree is huge, all of WinCE 5.0, and the crash occurs about 750 Megs into the get.

Daniel Perry

[Tonya]

Could you please send me the SOS log file (log.txt) located on the machine that has the SOS Server installed? You can send it to Tonya@SourceGear.com.

When was the last time that Analyze was ran on your VSS Database?

Tonya Nunn
SourceGear Support