Check In from IDE not working.

brettche · Post by **brettche** » Wed Sep 28, 2005 4:59 pm

I am evaluating the Vault program.

Server 3.1.2
Client 3.1.2
IDE: Visual Studio 2003
No proxy
Use Chunked Encoding is NOT checked

I can do every action from the IDE (Undo Checkout, Check out, Get Latest Version, Compaire Versions) except Check In. Check In has never worked. I get an error message that says "The Vault server could not be contacted to performt he operation..... The underlying connection was closed: An unexpected error occurred on a recieve." I have attached the error to this message. Sometimes when I try to Check In from the IDE there is no error message but the file is not actually checked in (went to client to verify).

When I try bulk Check In (from the Pending Checkins view) I get the same message and no files get checked in.

I can Check In from the Client just not from the IDE. I have to do everything from the IDE in order to purchase this product.

Please help

dan · Post by **dan** » Thu Sep 29, 2005 7:43 am

Turn on IDE logging at http://support.sourcegear.com/viewtopic.php?t=2898 and send us the log file, and also turn on regular client logging, and send that as well.

Also, you might check the VS Output pane and see whether any useful info is printed there during the checkin.

brettche · Post by **brettche** » Thu Sep 29, 2005 9:25 am

Dan,

This is what I did:

Enabled IDE Logging
Opened IDE
Tried to check in 3 items

Here is the Output from VS.NET 2003
---- Operation started at time 7:41:40 AM ----
---- Operation completed successfully at time 7:41:40 AM ----
---- Operation started at time 7:41:48 AM ----
---- Operation completed successfully at time 7:41:48 AM ----
---- Operation started at time 7:41:50 AM ----
---- Operation completed successfully at time 7:41:50 AM ----

I have attached the log file VaultIDEClient.txt

Enabled GUI Client Logging
Opened Client
Tried to check in 2 items

They both were successfully checked in. I have attached the VaultGUIClient.txt log file for these transactions.

Please let me know what I can do or what I am doing wrong. Thank you for your help.

Brett

dan · Post by **dan** » Thu Sep 29, 2005 9:45 am

There is another log that is specified in the registry that applies to only the IDE DLL. See http://support.sourcegear.com/viewtopic.php?t=2898 again for how to turn that on - I'll need to see that as well.

Which files are you attempting to checkin from the IDE? Send that along with the log so I can match them up.

Thanks,

brettche · Post by **brettche** » Fri Sep 30, 2005 9:23 am

Dan,

Here is what I did.

Cleared all logs.
opened IDE
Open Solution (MusicListCS)
Get latest (from auto dialog that comes up when project is loading)
check out MP3File.cs
Change file ... added a comment...saved file
check in MP3File.cs (no error messages, file not checked in)
Close IDE
Check In all files (from auto dialog that comes up when closing the IDE)
Get error message (same one as from the first post) click ok on error message IDE closes

Output from IDE
---- Operation started at time 7:55:33 AM ----
[9/30/2005 7:55:33 AM] Checking out file $/ID3TagReader/MP3File.cs
[9/30/2005 7:55:33 AM] Checked out file $/ID3TagReader/MP3File.cs
---- Operation completed successfully at time 7:55:33 AM ----
---- Operation started at time 7:55:46 AM ----
[9/30/2005 7:55:46 AM] Preparing data to begin transaction
[9/30/2005 7:55:46 AM] Beginning transaction
[9/30/2005 7:55:46 AM] Check in $/ID3TagReader/MP3File.cs
[9/30/2005 7:55:46 AM] Ending the transaction
[9/30/2005 7:55:46 AM] Transaction completed successfully
---- Operation completed successfully at time 7:55:46 AM ----

Opened Vault Client. MP3File.cs was not Checked In.

Right click on the file click Check In, say okay in dialog box vault hung for 20 sec or so with status bar that said "Working" it came back with this error:

"The Vault server could not be contacted to perform the operation. Your network connection to the server may have been interrupted. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.The underlying connection was closed: An unexpected error occurred on a receive."

Attached GUI log and Server log.

Please let me know if you need anything else.

Checked %ALLUSERSPROFILE%\Application Data\Microsoft\Crypto\RSA\MachineKeys folder the NETWORK SERVICE has full permissions.

Brett

dan · Post by **dan** » Mon Oct 03, 2005 7:01 am

So it looks like the problem happens with both the IDE and the Vault GUI client, which makes more sense - it is probably a general issue with either the client or server machine, or a network issue between the two (it is mostly likely a problem sending files from the client to the server).

The first place to start with issue would be this KB article: http://support.sourcegear.com/viewtopic.php?t=735

Let me know if any of that helps.

SourceGear Support