cannot connect to database

markm · Post by **markm** » Tue Sep 27, 2005 6:19 pm

I can connect to one of the databases on my SOS server but I cannot connect to another.

The error I get is: "the server was unable to connect to the sourcesafe database. Check your server's log file for additional information."

I was previously able to connect to both without problem. Nothing was changed between when this worked and when it didn't... it just stopped working. I have stopped and re-started the server service on the SOS server. I also removed the problem database from SOS server manager and then added it back in again.

Help?

Thank you.

Post by **Tonya** » Wed Sep 28, 2005 1:00 pm

Could you send me the SOS Server log.txt file in the SOS Server directory? Attach it to an e-mail and send it to Tonya@SourceGear.com. After I receive the log file, I can search for error messages to help troubleshoot this problem.

Can anyone connect to the SOS Database that you are having problems with?

Tonya Nunn
SourceGear Support