Admin password lost

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Tony
Posts: 28
Joined: Wed Apr 13, 2005 6:18 am
Location: Pennsylvania
Contact:

Admin password lost

Post by Tony » Tue Sep 27, 2005 11:28 am

One of our QA people changed and lost/forgot the "admin" password to our Dragnet system.

Is there anyway to reset this without the old password? As an alternative, is there a way to go directly to the database and add myself into the user administrator's role so that I can change the password for the "admin" users?

What (if any) options do I have?

Tony

Tony
Posts: 28
Joined: Wed Apr 13, 2005 6:18 am
Location: Pennsylvania
Contact:

Post by Tony » Wed Sep 28, 2005 5:45 am

Has anyone had a chance to look into this yet?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Sep 28, 2005 6:43 am

Uninstall Dragnet, keeping the database when prompted. Then reinstall. You'll be able to reset the Admin password. We don't recommend making modifications directly to the database.
Linda Bauer
SourceGear
Technical Support Manager

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