Index was outside the bounds of the array.
Moderator: SourceGear
Index was outside the bounds of the array.
I've just upgraded a Vault server from 2.0.6 to 3.1.2 and when logging in via the Admin Tool or GUI client, I receive the following error.
Server was unable to process request. --> Index was outside the bounds of the array.
I've attached the client log file.
What should I do/try?
Server was unable to process request. --> Index was outside the bounds of the array.
I've attached the client log file.
What should I do/try?
- Attachments
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- VaultGUIClient.txt
- (1.86 KiB) Downloaded 837 times
The log file at %windows%/temp/sgvault has not been written to since 2/2004. I've attached the install.log and I saw the database upgrade take place during the install.
- Attachments
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- vault_install.txt
- (10.75 KiB) Downloaded 880 times
I am able to login via the Web client as admin, but not via the GUI client or Admin Tool as any user. I ran the repair installation and still the same problem.
Here's the log entry for today:
----9/20/2005 8:22:04 AM sgvaultsystem--()--
System Started
Version 3.1.2.3511
Cache Level = 1
DataBase Buffer Size (KB) = 256
LogFile Path = D:\Temp\sgvault
Log Level = Quiet
Archive Log = Weekly
ReverseDNS Lookup = True
Maximum HTTP Request Length = 102400
Overwrite Log on Startup = False
Session Timeout = 4320
Active Directory Domain =
SGVault Working Directory = D:\Temp
SGVault Server URL = http://(my domain)/VaultService
Identity = JAVELIN\ASPNET
----9/20/2005 8:22:51 AM admin--shawn.csrv-staff.uidaho.edu(129.101.66.172)--SSL Disabled Login
----9/20/2005 8:23:24 AM admin--shawn.csrv-staff.uidaho.edu(129.101.66.172)--SSL Disabled Logout
No entries are made when I get the "Server was unable to process request. --> Index was outside the bounds of the array." error.
Here's the log entry for today:
----9/20/2005 8:22:04 AM sgvaultsystem--()--
System Started
Version 3.1.2.3511
Cache Level = 1
DataBase Buffer Size (KB) = 256
LogFile Path = D:\Temp\sgvault
Log Level = Quiet
Archive Log = Weekly
ReverseDNS Lookup = True
Maximum HTTP Request Length = 102400
Overwrite Log on Startup = False
Session Timeout = 4320
Active Directory Domain =
SGVault Working Directory = D:\Temp
SGVault Server URL = http://(my domain)/VaultService
Identity = JAVELIN\ASPNET
----9/20/2005 8:22:51 AM admin--shawn.csrv-staff.uidaho.edu(129.101.66.172)--SSL Disabled Login
----9/20/2005 8:23:24 AM admin--shawn.csrv-staff.uidaho.edu(129.101.66.172)--SSL Disabled Logout
No entries are made when I get the "Server was unable to process request. --> Index was outside the bounds of the array." error.
Is this error printed in the messages pane or a dialog, and exactly when is it displayed (you might provide a screen shot so we can see the exact message).
Were there other configuration changes to the machine along with the Vault upgrade?
Also, can users on other machines login?
And one more: Is the server on the same machine as the client?
Were there other configuration changes to the machine along with the Vault upgrade?
Also, can users on other machines login?
And one more: Is the server on the same machine as the client?
The error occurs from both the server and a seperate client. It appears shortly after entering the login information. The upgrade to 3.1 was prompted because I was getting the CryptoAPI errors with my 2.0.6 installation.
I've attached screenshots from the GUI and Admin Tool.
I've attached screenshots from the GUI and Admin Tool.
- Attachments
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- VaultError1.jpg (65.32 KiB) Viewed 10252 times
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- VaultError2.jpg (49.93 KiB) Viewed 10252 times
The CyptoAPI errors just started appearing. I tried the steps for the machine keys etc. shown on the KB, but it still did not work, so I wanted to upgrade to 3.1 since it was supposed to not have that problem.
I've just uninstalled Vault and reinstalled and still have the same error as above.
I've just uninstalled Vault and reinstalled and still have the same error as above.
Last edited by clabough on Tue Sep 20, 2005 2:40 pm, edited 1 time in total.