SOS not responding...

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RyanPriest

SOS not responding...

Post by RyanPriest » Wed Sep 14, 2005 11:20 am

I recently had to rebuild my server that Source Off Site was installed on. After reinstalling SOS 3.5.3, the developers can connect to SOS and all functions seem fine. However, almost every day the developers notify me that they can no longer connect to SOS. When I test it, I verify that the initial connection seems to work, but then the login seems to hang and eventually fails. The SOS service is still running, but restarting it solves the issue, until the next time. Is there a setting or patch that I am missing?

Thanks for any advice on this.
-Ryan

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Thu Sep 15, 2005 8:13 am

It sounds like you're running into a concurrency crash of the VSS automation component. See this KB article for details and a fix:

http://support.sourcegear.com/viewtopic.php?t=1866
Linda Bauer
SourceGear
Technical Support Manager

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