Unable to login

akhil_bansal20 · Post by **akhil_bansal20** » Sun Jul 31, 2005 10:01 pm

Hi All
I am using SourceOffSite 3.5.3. My Id file was sucessfully imported and I have mentioned the server name also. Whenever i try to connect to server, It asks for login ID and password, on providng the login ID and password, SourceOffSite displays the error message as :-

"The server was unable to connect to the SourceSafe database.

Please verify that SourceSafe was properly installed on the server machine."

If I import the key file of some other user, it works fine.

What could be the reason of this error.

I have Visual Studio.Net 2003 on my machine, and I don't have SourceSafe client installed on my machine.

Pleasse Suggest.

lbauer · Post by **lbauer** » Mon Aug 01, 2005 8:28 am

Was SOS working properly before?

Are other users having the same problem?

If so, then I'd like to see a copy of the log.txt file from the SOS server directory on the SOS Server machine.

If you're the only one getting this error message, there may be a problem with your user's ss.ini file in the Users->username directory in the SourceSafe database. A quick way to fix this is for your VSS Admin to delete and re-create your user account.