"The Client was Unable to Locate the Key file" - E

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kathiresan
Posts: 2
Joined: Tue Jul 12, 2005 11:01 am

"The Client was Unable to Locate the Key file" - E

Post by kathiresan » Tue Jul 12, 2005 11:09 am

Hi,

I have SOS 4.1 for Client Windows.

I have Imported the User key file in Client.

When I Login to server the following error message comes

"The Client was Unable to Locate the Key fileC:\Docs...\SOS\dpk.Key"

But I found the another one key file in "C:\Docs...\SOS" this folder.
named as "192168001071.key"

But the SOS asked with different name.


:(

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Jul 12, 2005 11:51 am

The error messagae indicates your login string gave the server name as "dpk" and there was no server key with that name. It's probably that the encryption key (.iky file) was created using the IP address of the server, so you would need to connect using the IP address. Unless of course 192168001071.key is for another server entirely.

See this post for more information:
http://support.sourcegear.com/viewtopic.php?t=126
Linda Bauer
SourceGear
Technical Support Manager

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