Can't login in SOSCMD.

fixer · Post by **fixer** » Sun Jul 10, 2005 5:20 pm

Hi,

When I execute commands in SOSCMD 3.5 (commands that involves logging in to server), I always got this error:

Connected to server 10.2.2.43 at port 8888.
Received Challenge from server
Unexpected server message after login. Expected a 300 Success, but got a 411 (411)
Server Message Body = .
Closed connection to server 10.2.2.43 at port 8888.

Are there any security settings that I need to setup to my account because I can successfully login using the GUI client with the same username and password and also other users can execute commands in SOSCMD without having any authorization errors.

Thanks,
JC

lbauer · Post by **lbauer** » Mon Jul 11, 2005 7:51 am

We haven't seen this specific error before. A 411 error is "unauthorized user," which is not really a permissions problem, but it usually means there aren't any SOS licenses left for the user to log in.

Obvious question: are you sure you're typing the username correctly?

If you clear all the usernames from the SOS Server Manager->Users tab, can you log in with the CLC? (The SOS Server will dynamically add back usernames as users log in again.)

If that doesn't help, send me a copy of the command you're using. Also, reproduce the error and then send me a copy of the SOS Server log.txt file from the SOS Server directory. Email them to Linda at SourceGear.com. Be sure to include the link to this post.