Show History by Version not working

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 7:36 am

Hi,
Help! I can't get Show History by Version to Work. Show History by Item works OK, but when I select Show History by Version, I get the history window, reporting that there are x rows, but no data appears in the rows. Even when I scroll up and down and then wait awhile, nothing happens.

I'm using Vault 3.0.6.

Speedy response would be appreciated, since the boss wants a report on all changes to the software in the last six months - by the end of the day!

Thanks,

Sam

lbauer · Post by **lbauer** » Wed Jul 06, 2005 7:41 am

That's strange. Are you using the 3.0.6 Vault client and server?

Does History by version not work on ANY folder?

Can you view History by version from another client machine?

Is there anything reported in the sgvault.log file that corresponds to the the unsuccessful history operation?

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 7:59 am

I'm using Vault 3.0.6 on Client and Server.

View History by Version doesn't seem to work on any folder.

It does work on my colleagues machine with the same version of Vault.

I can't see anything relevant in sgvault.log on Client or Server.

Sam

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 8:09 am

When I do Show History by Item I get the following in VaultGUIClient.txt:

06/07/2005 15:04:20 <connection>: [Main:2060] HistoryBegin started.
06/07/2005 15:04:24 <connection>: [Main:2060] HistoryBegin finished.
06/07/2005 15:04:24 <connection>: [Main:2060] HistoryFetch started.
06/07/2005 15:04:24 <connection>: [Main:2060] HistoryFetch finished.
06/07/2005 15:04:27 <connection>: [Main:2060] HistoryFetch started.
06/07/2005 15:04:27 <connection>: [Main:2060] HistoryFetch finished.
06/07/2005 15:04:38 <connection>: [Main:2060] HistoryFetch started.
06/07/2005 15:04:38 <connection>: [Main:2060] HistoryFetch finished.
06/07/2005 15:04:42 <connection>: [Main:2060] HistoryEnd started.
06/07/2005 15:04:42 <connection>: [Main:2060] HistoryEnd finished.

When I do Show History by Version I get:

06/07/2005 15:00:07 <connection>: [Main:3372] VersionHistoryBegin started.
06/07/2005 15:00:07 <connection>: [Main:3372] VersionHistoryBegin finished.
06/07/2005 15:00:12 <connection>: [Main:3372] VersionHistoryEnd started.
06/07/2005 15:00:12 <connection>: [Main:3372] VersionHistoryEnd finished.

So Do History Fetches are being performed.

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 8:10 am

Sorry: that should say:

"So no HistoryFetch (or equivalent) is being performed."

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 8:20 am

I don't know whether this has anything to do with the problem but:

whilst I had Vault GUI Client open earlier this morning, somebody else restarted the machine on which Vault server lives. Vault did report something about the session having expired (or something like that).

Could that have anything to do with it? Is there some state that might have become corrupted?

lbauer · Post by **lbauer** » Wed Jul 06, 2005 8:35 am

Perhaps. One test would be for you to login with your username on another machine. If History works properly for you on another machine, there may be some problem with cache files or other local settings on your own machine.

Another question: Is folder security enabled for the repository you're using? Are your user rights different than the user who was able to successfuly complete the history operation?

lbauer · Post by **lbauer** » Wed Jul 06, 2005 8:37 am

One more thing. Could you post or email a screenshot of the History dialog when you try to do Show History by version?

If you want to email it, send it to Linda at SourceGear.com.

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 8:47 am

This gets more curious:

while I was preparing the screenshot I tried adjusting the size of the Window. I Hit the Maximize button, and the Window minimized itself (!). Then, when I maximized the window again, part of the history was shown.

However, scrolling down the window still doesn't show the rest of the history.

lbauer · Post by **lbauer** » Wed Jul 06, 2005 9:29 am

If you let the history window sit for a few moments, does the history eventually fill in?

What are your options settings in the Vault GUI Client under Tools->Options History/Labels-> "Limit queries to" and "Fetch rows . . ."?

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 9:31 am

Just discovered something else interesting:

If I move the scroll bar to the section of history that I want to view, and then Minimize and Maximize the History Window, that section magically appears.

I can actually retrieve the entire history in this way.

This discovery makes the case less urgent.

samuel_d_jack · Post by **samuel_d_jack** » Wed Jul 06, 2005 9:33 am

The History Window doesn't fill if I just leave it.

Limit History is set to 1000 rows.

Fetch Rows in Chunks is set to 200 rows.

lbauer · Post by **lbauer** » Wed Jul 06, 2005 9:37 am

That's good. We'd still like to figure out what's going on. Could you send me a copy of the sgvault.log file? There may be some network issues or other problems in the communication between client and server.

Email to Linda at Sourcegear.com