Install Problem

[jm1fd]

I'm having a problem installing Vault Server.....

When it gets to the "Connect to SQL Server" dialog, I choose leave the location as the default (local) and select SQL Server Authentication, and put in the sa username and password. I hit connect, and after a few seconds a dialog pops up saying "SQL Connection failed. Unable to connect to SQL. SQL Server does not exist or access denied." I tried to point it to a different machine and SQL Server instance, and it continued through the install just fine, until I killed it because I don't want it installing to that instance.


This is SQL Server 2000 SP4 (Freshly install), Windows Server 2003, and Vault Server 3.0.7

[mskrobul]

Is there any more information logged to the install log (vault_install.log) file about the problem?

The log file will be in your temp directory (%temp%).

[jm1fd]

There's no vault_install.log to be found on the machine where I'm installing it....searched all the drives...I'm re-dowloading the MSI to make sure I didn't get a corrupt MSI.

[mskrobul]

That is weird that you don't have a log file. Is the .msi locatated on the machine you are installing to or are you installing from a different drive or from a network location?

Do you have SQL authentication enabled for your SQL Server installation?

If you open up query analyzer can you connect using SQL authentication using the name and password you are entering in the installer?

[jm1fd]

Okie, I got it to work. I had to enable SQL Server authentication for that instance, and then I had to explicitly specifty box\instance for it to install instead of (local).