Server hang after "Error processing client message"

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adoherty
Posts: 1
Joined: Mon Apr 04, 2005 4:08 am

Server hang after "Error processing client message"

Post by adoherty » Mon Apr 04, 2005 4:13 am

Server hangs and services requires restarting after
following error in log.txt

Mon Apr 04 10:40:39 GMT+01:00 2005 - smg26.india.ingr.com (129.135.162.75) - Connection Established
Mon Apr 04 10:43:56 GMT+01:00 2005 - smg26.india.ingr.com (129.135.162.75) - User "schalla" disconnected

Mon Apr 04 10:43:56 GMT+01:00 2005 - smg26.india.ingr.com (129.135.162.75) - Connection Established
Mon Apr 04 10:43:59 GMT+01:00 2005 - smg26.india.ingr.com (129.135.162.75) - Error processing client message
Mon Apr 04 10:44:00 GMT+01:00 2005 - smg26.india.ingr.com (129.135.162.75) - User "null" disconnected

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Tue Apr 05, 2005 7:10 am

Error processing client message
This is a fairly generic message, thrown by the Source Safe Automation component, so we'll need more information.

Is this a new problem? Was SOS working properly before?

What's happening on the client side when this log item is generated -- is the user able to connect? Are other users already logged in? Does it happen to all users or just this user.

When the server is restarted, does SOS work properly for a while?
Linda Bauer
SourceGear
Technical Support Manager

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