exception during login

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cwmp
Posts: 1
Joined: Mon Feb 14, 2005 10:00 am

exception during login

Post by cwmp » Mon Feb 14, 2005 10:11 am

I just installed the SourceOffSite v4.1 server on one of our machines here, and I haven't been able to successfully login yet. Every time I try on the client, I get an error that says "The server was unable to connect to the SourceSafe database. Check the server's log file for additional info." When I check the log file, I get the following cryptic error messages:

2/14/2005 9:57:45 AM - 1: Exception during Login: COM object with CLSID {783CD4E4-9D54-11CF-B8EE-00608CC9A71F} is either not valid or not registered.
2/14/2005 9:57:45 AM - 1: COM object with CLSID {783CD4E4-9D54-11CF-B8EE-00608CC9A71F} is either not valid or not registered.

I can connect using regular SourceSafe to this machine with no problems whatsoever. I've tried rebooting, as well as reinstalling, and the problem persists. I haven't yet been able to successfully login. I'm attaching the relevant part of the log for your review. Please let me know if you have any ideas. Thanks,

Cody Powell
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log snippet.txt
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lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Feb 14, 2005 4:35 pm

Here's a KB article that should help:

http://support.sourcegear.com/viewtopic.php?t=3101
Linda Bauer
SourceGear
Technical Support Manager

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