Duplicate Name error adding user

awdavis · Post by **awdavis** » Thu Jan 27, 2005 11:56 am

I am trying to get a user working in Vault. They used to have access, but no longer appear as a user. When I try to re-add them in the admin tool, it gives me an error "Duplicate name" "User blah already exists." The user blah (we're concealing his real name to protect him) does not show up in the user listing. What's up?

dan · Post by **dan** » Thu Jan 27, 2005 11:59 am

Is it possible the user had been marked inactive? If so, there is a checkbox near the bottom of the users screen that allows you to see inactive users in the list, which would allow you to edit that user's status.

awdavis · Post by **awdavis** » Thu Jan 27, 2005 12:20 pm

Er. Please tell me that checkbox is new. It would help my fragile psyche.

All is well.

dan · Post by **dan** » Thu Jan 27, 2005 12:46 pm

It was new at some version in the last year, so for the sake of fragile psyche's, yes it was new to you