Upgrading 2.06 to 3.01

kquinbar · Post by **kquinbar** » Tue Jan 11, 2005 10:41 pm

Are there issues with upgrading directly from 2.06 to 3.01 of Vault? I tried installing/upgrading my current v2.06 version to 3.01 and now i can't get anything to run. The new install seems to have screwed up everything related to Vault.

The first time I just installed 3.01 in hopes it would just upgrade everything as needed, but it seemed to have actually made it so the client no longer runs at all, and the admin tool won't connect to vault server either. Then i uninstalled everything, but left the database alone. I reinstalled v3.01 and i noticed that it did not create icons for the client or admin tools and in fact, if i go under the SourceGear directory the client subdirectory is empty. If i try to run the admin tool directly from the admin subdirectory, it gives me an Error 0 when it try to connect to vault server with no other error description and just quits.

ideas?

i am running on WindowsXP-SP1

thanks,

Kirk Quinbar

lbauer · Post by **lbauer** » Wed Jan 12, 2005 8:25 am

We haven't had reports of this type of problem.

Does the install appear to succeed or are there any error messages during installation?

Are you logged into the machine as Admin when installing Vault and installing from the C: drive of the machine rather than from a network drive?

Could you email a copy of the vault_install.log file to linda at SourceGear.com

kquinbar · Post by **kquinbar** » Wed Jan 12, 2005 8:49 am

The install appears to install correctly with no errors.
i am on a WindowsXP-SP1 machine with full rights

i will try to get that log out to you in the next day or so.

thanks,

Kirk

kquinbar · Post by **kquinbar** » Wed Jan 12, 2005 10:42 pm

where is the vault_install.log located? i can't seem to find that anywhere on my C: drive.

Kirk

lbauer · Post by **lbauer** » Thu Jan 13, 2005 8:28 am

It should be in the temp directory of the user who installed Vault. If you type %temp% in your browser, it should tell what directory it is.

Sometimes no log file is created during the installation; we're not sure why.

kquinbar · Post by **kquinbar** » Thu Jan 13, 2005 8:30 am

I guess i one of the cases when it didnt create a log file, because i searched my entire C: drive for that file and did not find it.

hmmm...