"The parameter is incorrect" when adding files (Wi

[ccady]

I am getting a "The parameter is incorrect" error using the 4.0.2 Windows client when I try to "Add files." I also got thi error with 4.0.1. I do not have this problem if I revert to the 3.5.3 client.

The error dialog comes up, and when dismissed, the "Add files" dialog is displayed, but it is mostly empty (it has nothing in the Folders, Drives, or Files controls.)

The verbose server log is below.

****************************************************
1/8/2005 7:35:47 AM - SourceOffSite Server 4.1 Professional - With Cryptography

1/8/2005 7:35:47 AM - CurrentCulture is en-US.

1/8/2005 7:35:49 AM - Server Information
1/8/2005 7:35:49 AM - Operating System: Microsoft Windows 2000 Server
1/8/2005 7:35:49 AM - Service Pack: 4.0
1/8/2005 7:35:49 AM - OS Version: 5.0.2195
1/8/2005 7:35:49 AM - Locale: Ox0409
1/8/2005 7:35:49 AM - OSLanguage: 1033
1/8/2005 7:35:49 AM - Total Physical Memory: 1007.48 MB
1/8/2005 7:35:49 AM - Time Zone: (GMT-08:00) Pacific Time (US & Canada); Tijuana
1/8/2005 7:35:49 AM -
1/8/2005 7:35:49 AM - SSAPI.dll Information:
1/8/2005 7:35:49 AM - Location: file:///C:/Program Files/SourceOffSite Server/Interop.SourceSafeTypeLib.DLL
1/8/2005 7:35:49 AM - DisplayName: Interop.SourceSafeTypeLib, Version=5.1.0.0, Culture=neutral, PublicKeyToken=null
1/8/2005 7:35:49 AM -
1/8/2005 7:35:49 AM - Started at 1/8/2005 7:35:49 AM

1/8/2005 7:35:49 AM - General logging level is Verbose. Method logging is Disabled.

1/8/2005 7:35:49 AM - Number of licenses configured: 9
1/8/2005 7:35:49 AM - SourceSafe Initialization file(s) located at:
1/8/2005 7:35:49 AM - X:\Xxxxxxxx\Xxxxxx\xxxxx\srcsafe.ini

1/8/2005 7:35:49 AM - xxxxxx is attempting to listen for connections on secure port 8890

1/8/2005 7:35:49 AM - Removing user temp directory: X:\Xxxxxxx Xxxxx\XxxxxxXxxXxxx Xxxxxx\temp\xxxxx632407650582430832
1/8/2005 7:35:49 AM - Removing user temp directory: X:\Xxxxxxx Xxxxx\XxxxxxXxxXxxx Xxxxxx\temp\xxxxx632407651664887328

1/8/2005 7:35:49 AM - Waiting for a connection....secure = True
1/8/2005 7:36:18 AM - Connection accepted from xxx.xxx.xxx.xxx:62517 on local address 192.168.123.101:8890, session id is 1.
1/8/2005 7:36:18 AM - 1: Connection from: xxxxxxxx (xxx.xxx.xxx.xxx)
1/8/2005 7:36:18 AM - 1: Preparing to send the list of databases...
1/8/2005 7:36:18 AM - 1: Sending the challenge to the client.
1/8/2005 7:36:18 AM - 1: Sending the challenge message body to the client.
1/8/2005 7:36:18 AM - 1: Waiting for the client's response...
1/8/2005 7:36:19 AM - 1: Reviewing the client's response...
1/8/2005 7:36:19 AM - 1: Process the client's crypto login request.
1/8/2005 7:36:19 AM - 1: User 'xxxxx' requesting to login to database 'X:\Xxxxxxxx\Xxxxxx\xxxxx\srcsafe.ini'
1/8/2005 7:36:19 AM - 1: Client is speaking protocol version 2.0

1/8/2005 7:36:19 AM - 1: Attempting to login WITH crypto.
1/8/2005 7:36:19 AM - 1: Verify the challenge string.
1/8/2005 7:36:19 AM - 1: Get the session key.
1/8/2005 7:36:19 AM - 1: Open the database.
1/8/2005 7:36:19 AM - 1: 'xxxxx' connected to database X:\Xxxxxxxx\Xxxxxx\xxxxx\srcsafe.ini
1/8/2005 7:36:20 AM - 1: Received message number 102.
1/8/2005 7:36:20 AM - 1: Ignore remote dates = False
1/8/2005 7:36:20 AM - 1: GetFileList project: $/XxxxXxxx/XxxXxxxxx
1/8/2005 7:36:20 AM - 1: Time to execute: 0 minutes, 0 seconds, 350 milliseconds.
1/8/2005 7:37:10 AM - 1: Exception: Index was outside the bounds of the array.
1/8/2005 7:37:10 AM - 1: Error processing client request: at ClassicService.ServerException..ctor(Int32 id, String data)
at ClassicService.ProtocolMessage.ParseStream(Socket socket, Crypto crypto)
at ClassicService.Client.GetMessage()
1/8/2005 7:37:10 AM - 1: User xxxxx disconnected from xxxxxxxx.

[lbauer]

We haven't had too many reports of this. The log shows a communication problem between the client and server and then a disconnect. When exactly do you get the error message. Can you send me a screen shot? Attach it here or email to linda at Sourcegear.com

Does this happen with any files or just particular files? Do other users experience the same problem? Can you do this operation from a client on another machine?

From the log, your server is SOS 4.1 and you stated you've used 4.0.2 and 4.0.1 clients. Did you mean the 4.1 client? If you haven't tried the 4.1 client, do that.

Also, are you using the Windows client or Unix client?

[Parameter Incorrect]

Try installing the client with Admini previllages and try using the SOS with the same error.

I come across with the same probs and it was showing some ascii charectors while selecting the Drive letters from the dialog box.

[lbauer]

I can't tell from your post whether you're posting suggestions or if you are still experiencing a problem yourself. Let me know what we can help you with.