"The connection was reset" when trying to connect

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jeffproe
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Joined: Sun Mar 23, 2008 7:43 pm

"The connection was reset" when trying to connect

Post by jeffproe » Sun Mar 23, 2008 8:06 pm

I just finished installing 1.0.6 on XP Pro using MSDE, windows authentication. Everything on the install seemed to go fine. I can see all the databases, connect to them and read data with an external viewer. However, when I try to navigate to http://servername/VaultService/Admin or http://servername/VAultService/VaultWeb, I get a connection was reset error. If I try to connect with the client, it says there is no service to connect to.
I've made sure .net is configured in IIS, but I'm at a loss as what else to check. Any help would be greatly appreciated.

Beth
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Post by Beth » Mon Mar 24, 2008 1:44 pm

Try these URLs on the Vault server and let me know the results:
http://localhost/vaultservice
and
http://localhost/vaultservice/vaultservice.asmx.

Do you have multiple websites on this server?

jeffproe
Posts: 5
Joined: Sun Mar 23, 2008 7:43 pm

Post by jeffproe » Mon Mar 24, 2008 4:03 pm

Navigating to http://localhost/vaultservice gets me:
Fortress Home Page
JeffXP Server Installation
Version 1.0.6.15954 Installed 23 March 2008

Navigating to http://localhost/vaultservice/vaultservice.asmx gets me:
With IE: Internet Explorer cannot display the webpage
With Firefox: it tries to redirect to www.localhost.com/vaultservice/vaultservice.asmx. But if I use the local IP instead of localhost, I get the connection reset error.

I did have another website on the system long ago, if I go to simply http://localhost, I do see an old test page.

Thanks for the help.

Beth
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Post by Beth » Mon Mar 24, 2008 4:22 pm

When the .asmx page can't display, very often it's because the 2.0 .NET framework is not set to 'allow' in the Web Service Extensions. Check on that. There is a screenshot of what to look for here: Installing Vault Server on Windows 2003 Server


Are you still using that old web site? If not, would you be willing to change the port it uses in the IIS manager? Sometimes having Vault and other websites using a different port can help.

jeffproe
Posts: 5
Joined: Sun Mar 23, 2008 7:43 pm

Post by jeffproe » Mon Mar 24, 2008 4:36 pm

I don't see "Application Server" in my list of installed components. But, I am also on XP Pro. Would this make a difference? Is there a similar guide for XP?

Thanks,
Jeff

Beth
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Post by Beth » Tue Mar 25, 2008 4:10 pm

To get the Web Service Extensions to show up, using the command line, go to the directory C:\Windows\Microsoft.NET\framework\v2.0.50727 and run the following command:

Code: Select all

aspnet_regiis /i /enable
and all of the .Net mapping extensions should appear.

There isn't a guide specific to XP, but I can still get you up and running. Try the command I sent, and let me know the results.

jeffproe
Posts: 5
Joined: Sun Mar 23, 2008 7:43 pm

Post by jeffproe » Wed Mar 26, 2008 5:07 am

Ok, I ran that, but I must be missing something. Where am I to find the .Net mapping extensions?

Thanks for the help, sorry to be such a pain.

Beth
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Post by Beth » Thu Mar 27, 2008 5:16 pm

As far as I know, it should just have taken care of setting that to the equivalent of "allow." Try to access that .asmx page again and let me know the results.

jeffproe
Posts: 5
Joined: Sun Mar 23, 2008 7:43 pm

Post by jeffproe » Mon Mar 31, 2008 4:08 pm

Unfortunately, I am still getting the Connection Reset error.

Beth
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Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Post by Beth » Mon Mar 31, 2008 5:05 pm

This might be easier if we talk directly. Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?

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