VSS import - labels are not recursive

[dewest225]

We imported one of our VSS databases into Vault. The labels imported, but they are not applied recursively to subdirectories and the file versions to which they were related in VSS. You can only see them in Latitude on the root folder to which they are applied in VSS.

If we manually create a label on the same folder, that label is visible on all subfolders (in the Labels tab of the Show Labels dialog, when "Show inherited labels" is checked).

Why are VSS labels not being treated as inherited labels? Is there something we can do during VSS import to make the labels behave correctly? Labels are not useful to us if they are not related to all the correct folder and file versions.

Here is our version information:

Client Information
Vault Client Version: 4.0.6.15954
.Net Framework Version: 2.0.50727.1433
Operating System: Microsoft® Windows Vista™ Business
Service Pack: 0.0
OS Version: 6.0.6000
Total Physical Memory: 2 GB
Time Zone: (GMT-08:00) Pacific Time (US & Canada)

Server Information
Vault Server Version: 4.0.6.15954
.Net Framework Version: 2.0.50727.832
Operating System: Microsoft(R) Windows(R) Server 2003, Standard Edition
Service Pack: 1.0
OS Version: 5.2.3790
Timezone: (GMT-08:00) Pacific Time (US & Canada)
SQL Version: Microsoft SQL Server 2005 - 9.00.1399.06 (Intel X86)
Oct 14 2005 00:33:37
Copyright (c) 1988-2005 Microsoft Corporation
Developer Edition on Windows NT 5.2 (Build 3790: Service Pack 1)

[lbauer]

I did a quick import to test this, and labels were applied recursively.

Check the import tool logs in the Import Tool directory -- were there any errors regarding labels?

Anything in the Vault Server log? (sgvault.log in %windir%\temp)