Licensing

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ChrisBradley
Posts: 1
Joined: Thu Apr 22, 2004 12:25 pm

Licensing

Post by ChrisBradley » Thu Apr 22, 2004 12:27 pm

We bought a starter pack about 6 months ago and just yesterday decided to add 5 more licenses. Now when I go into vault licensing I have 2 entries for 5 user licenses each but I can't run them both at the same time. Maybe the licenses are to slightly different company names or something?

What do I need to do?

Thanks in advance,
Chris

dan
Posts: 2448
Joined: Wed Dec 17, 2003 5:03 pm
Location: SourceGear
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Post by dan » Thu Apr 22, 2004 1:43 pm

It sounds like you might have 2 starter packs (which you can only have 1 of), although that would be strange, since we don't sell starter packs anymore.

Email me your licenses and I'll see if I can track it down.

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