timeout issue

larrybellou · Post by **larrybellou** » Wed Apr 21, 2004 9:16 am

I get a time out issue, everything works fine except it tells me that there was a time out. I am using Vault 2.0.1

Post by **jeremy_sg** » Wed Apr 21, 2004 1:06 pm

There are a couple of things that could give the session timed out error message. Some possible causes:

1. Routers/Firewalls closing the connection while we have the port open.
2. Vault session timeout setting too low (it defaults to 3 days, so this is unlikely)

How often are you getting this message?

larrybellou · Post by **larrybellou** » Wed Apr 21, 2004 1:08 pm

I usually get it at least once a day.

Post by **jeremy_sg** » Wed Apr 21, 2004 1:12 pm

Are you on the same LAN as the server?

larrybellou · Post by **larrybellou** » Wed Apr 21, 2004 1:16 pm

yes, I do need to mention that we are using Windows Server 2003 with IIS 6. But it is timing out in the VS.NET 2003 IDE. I don't use the web client.

Post by **jeremy_sg** » Wed Apr 21, 2004 1:26 pm

Both the Vault GUI client and the Vault IDE client hold the connection to the server open throughout the session. If the connection is closed unexpectedly, then a router, proxy, or firewall is probably configured to only allow connections to stay open for a set period of time. Verify that IIS timeout vaules are set correctly. Also, you'll want to check your vault server log (in c:\windows\temp\sgvault) to verify that the server process isn't being restarted every day. If it is, then you should verify that IIS is not set to recycle the worker process daily.

SourceGear Support

timeout issue

timeout issue

how often