Obliterate Times Out

davenovak · Post by **davenovak** » Tue May 15, 2007 9:15 am

Hello --

I am running a rather long obliteration operation, which eventually times out. The timeout occurs a few hours after the confirmation dialog. Is there a way to increase this timeout?

Beth · Post by **Beth** » Tue May 15, 2007 10:19 am

This could be either a SQL timeout or an IIS timeout.

There is a Vault Session Timeout in the Admin tool under the Server Options tab that you can set.

The SQL timeout setting is set in the Vault.config file and pretty easy to find. I usually recommend adding another '0' after whatever number is there. I think the default is 360.

Here's an article on the server session (IIS) timeouts: http://support.sourcegear.com/viewtopic.php?t=1014.

If none of these take care of it, can you post the actually timeout error you are getting in the Vault server log?

davenovak · Post by **davenovak** » Tue May 15, 2007 11:25 am

I'm familiar with the SQL Timeout setting, but since almost all obliterations takes longer than 6 minutes (and most do, in fact, work), it can't be that setting.

Perhaps then it's the IIS setting. I'll look there next.