Cannot Add File

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stevepro
Posts: 4
Joined: Fri Mar 02, 2007 7:46 am
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Cannot Add File

Post by stevepro » Wed Mar 21, 2007 9:10 am

I am trying to add an image file to Vault

I have added all others in the same folder but one I cannot add
Error Message:
The underlying connection was closed: An unexpected error occurred on a receive.
it is no different than the others
Size 1.44 k

doing it from the vault client?
name is longer than any of the others
I tried changing the name to shorten but that did not help
Name is: txt_providing_smart_postal_solutions.gif

Transaction Log:

[3/21/2007 11:08:45 AM] Beginning transaction
[3/21/2007 11:08:45 AM] Add $/WBIDNN/WBIV2Skin/Skins/WBIV2/images/txt_providing_smart_postal_solutions.gif
[3/21/2007 11:08:45 AM] Upload for item $/WBIDNN/WBIV2Skin/Skins/WBIV2/images/txt_providing_smart_postal_solutions.gif failed, retrying...
[3/21/2007 11:08:45 AM] Upload for item $/WBIDNN/WBIV2Skin/Skins/WBIV2/images/txt_providing_smart_postal_solutions.gif failed, retrying...
[3/21/2007 11:08:45 AM] Upload for item $/WBIDNN/WBIV2Skin/Skins/WBIV2/images/txt_providing_smart_postal_solutions.gif failed, retrying...
[3/21/2007 11:08:45 AM] Upload for item $/WBIDNN/WBIV2Skin/Skins/WBIV2/images/txt_providing_smart_postal_solutions.gif failed too many times, aborting transaction.
Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.
The specific error was "The underlying connection was closed: An unexpected error occurred on a receive."
An exception was encountered during the transaction. Exception: The underlying connection was closed: An unexpected error occurred on a receive. at System.Net.HttpWebRequest.CheckFinalStatus()
at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.HttpWebRequest.GetResponse()
at VaultClientOperationsLib.ClientInstance.UploadItem(ChangeSetItem item, String txID, Byte[]& streamBuffer, Int32& bytesWrittenThisFile, Boolean bIsImport)
at VaultClientOperationsLib.UploadThread.ProcessCommand(UploadThreadCommand command, UploadThreadCommandResult& outputResult)
[3/21/2007 11:08:45 AM] Ending the transaction
[3/21/2007 11:08:45 AM] Transaction failed
[3/21/2007 11:08:46 AM] Transaction failed
Steven Provencher
<a href="http://www.windowbook.com" target="_blank">Window Book, Inc.</a>

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Wed Mar 21, 2007 9:43 am

There could be something interfering with the upload. Can you try to upload the image by using a Vault Client on the Vault Server machine, and connecting with "Localhost" for the Vault server name? This will bypass any network or machine-specific issues.
Linda Bauer
SourceGear
Technical Support Manager

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