Shadow folders not working

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JerryShea
Posts: 14
Joined: Thu Oct 21, 2004 9:38 pm

Shadow folders not working

Post by JerryShea » Mon Oct 03, 2005 2:49 am

Hi,

I have set up shadow folders in the vault admin tool but I got the following error in my VaultShadowFolderService.txt

... ...

3/10/2005 6:34:31 PM <generic>: [<No Name>:6028] Vault's Shadow Folders encountered an exception attempting to login to the Vault Server for Repository ID 4. Access is denied.

3/10/2005 6:34:31 PM <generic>: [<No Name>:6028] Vault's Shadow Folders tried / failed to log in to the Vault Server for 11attempts, and is giving up. It is possible, Shadow Folder directories may not be synchronized with the Vault Server.
3/10/2005 6:35:06 PM <generic>: [<No Name>:1520] SimpleLogger finalized

So, I edited the web.config to impersonate the same user as the vault webapp. I then got:

3/10/2005 6:35:54 PM <generic>: [<No Name>:3160] GetEntryAssembly() returned null; not logging assembly name
3/10/2005 6:36:11 PM <generic>: [<No Name>:3160] GetEntryAssembly() returned null; not logging assembly name
3/10/2005 6:36:11 PM <generic>: [<No Name>:5592] Shadow Folder could not initialize the Client Instance for Repository ID 2. Access to the path "C:\Program Files\Sourcegear\Vault Shadow Folder Cache" is denied.
3/10/2005 6:36:11 PM <generic>: [<No Name>:5592] Vault Shadow Folder encountered a problem: Object reference not set to an instance of an object.

So I created "C:\Program Files\Sourcegear\Vault Shadow Folder Cache" directory and gave my vault user full permissions to it. I touched the web.config again and now nothing - nothing is appearing in my shadow folders and the VaultShadowFolderService.txt file is not reappearing again.....

Help!

Thx

JerryShea
Posts: 14
Joined: Thu Oct 21, 2004 9:38 pm

restored web.config

Post by JerryShea » Mon Oct 03, 2005 2:51 am

I have now restored web.config back to what it was before my experimenting and still no VaultShadowFolderService.txt is being written (even after an iisreset) and no shadowing taking place.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Oct 03, 2005 1:59 pm

What operating system is the Vault Server installed on?

Is your shadow folder on the same machine or on a different machine?
Linda Bauer
SourceGear
Technical Support Manager

JerryShea
Posts: 14
Joined: Thu Oct 21, 2004 9:38 pm

Post by JerryShea » Mon Oct 03, 2005 4:49 pm

windows server 2003
same machine

jclausius
Posts: 3702
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:

Post by jclausius » Tue Oct 04, 2005 8:25 am

Jerry:

In the physical VaultShadowFolder directory, there is a web.config file. Can you send the file (unaltered)? Just use the email button below this post to contact me.
Jeff Clausius
SourceGear

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