SOS serveService hangs: Not able to uninstal or repair SOS

[mahale]

Hello,

The service is not started. Th sos server service is set to automatic and when the window comes up, it throws a error. The contents of the log file is given below.

11/2/2004 2:32:18 PM - Connection accepted from 131.97.42.229:1179 on local address 131.97.42.229:8081, session id is 24.
11/2/2004 2:32:38 PM - 23: Exception: Index was outside the bounds of the array.
11/2/2004 2:32:38 PM - Connection accepted from 131.97.42.229:1180 on local address 131.97.42.229:8081, session id is 25.
11/2/2004 2:33:03 PM - Connection accepted from 10.57.5.21:3498 on local address 131.97.42.229:8081, session id is 26.

When I either try to uninstall or repair, it just hangs.

Please help me out.

[mahale]

I forgot to give the SOS verion. I am trying to install the SOS 4.0 version.

[lbauer]

What operating system is SOS installed on?

What error do you see when you try to start the SOS Server?

It looks like it was running on Nov. 2 -- did something change? Or has it never worked properly?

Is there any useful information in the Windows Even Viewer?

Could you email the entire log file to linda at Sourcegear.com?

Please reference this forum post.

[mahale]

Hi Linda,

Thanks for responding. I changed the registory entries to make the service as manual start and was then able to restart the service.

It working fine now.

Thanks,
Mahesh