Permission Denied on Login

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kasti
Posts: 108
Joined: Tue Apr 20, 2004 4:21 am
Location: Austria

Permission Denied on Login

Post by kasti » Mon Nov 18, 2013 6:38 am

Hi,

Using 5.1.2.19281, SQL Server 2008

We seem to be getting more and more errors of permission denied during logon. An "iisreset /restart" fixes the problem, but it now already happens almost on a weekly basis. Some users can still work on some repositories, others are down. We do database backups and run the (source gear) reindex scripts on a weekly basis. sgvault log file looks like this:

----11/18/2013 1:18:12 PM xxxxxx--vault(10.70.x.x)--SSL Disabled Login
----11/18/2013 1:18:19 PM xxxxxx--vault(10.70.x.x)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----11/18/2013 1:18:19 PM xxxxxx--vault(10.70.x.x)--SSL Disabled GetRepositoryStructure returned: FailPermissionDenied
----11/18/2013 1:18:19 PM xxxxxx--vault(10.70.x.x)--SSL Disabled ListWatchers returned FailPermissionDenied
----11/18/2013 1:18:19 PM xxxxxx--vault(10.70.x.x)--SSL Disabled GetRepositoryOptions returned: FailPermissionDenied

Have you got any advice on this?

Thanks in advance,
Herbert.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Permission Denied on Login

Post by lbauer » Mon Nov 18, 2013 8:22 am

This could be a known issue, where the server cache is corrupted by a failed connection.

We'd like to see more of the Vault Server log. It's called sgvault.log and is in %windir%\temp\sgvault on the server machine.

Send the log to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

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