Vault Client Hangs When Retrieving History

timomta · Post by **timomta** » Thu Oct 07, 2004 6:09 pm

We have one Vault user whose Vauilt 2.0.5 client hangs when he right clicks on any file and chooses show history. He is running Win 2003 Server.

I'm working with the same client version and same OS and I have no problems.

The vault server is 2.0.5 also.

I tried clearing his client cache and resetting his working directory (which is wiped out after a clear). After this, I was able to successfully retrieve history on his client 1 time, then it stopped working again. As soon as we click show history, the client hangs, no dialog, nothing. We have to kill it with task manager.

We're at a loss to get his history working again. Can you folk help us out with this? Thanks!

Post by **jclausius** » Fri Oct 08, 2004 7:54 am

Does this machine have 1.1 .Net SP 1 installed? If so, have you tried the Vault 2.0.6 client?

timomta · Post by **timomta** » Fri Oct 08, 2004 9:19 am

Installing the 2.0.6 client worked on that machine. All other clients and the server are on 2.0.5. I guess it's time to upgrade everything this weekend.

Post by **jclausius** » Fri Oct 08, 2004 11:53 am

You're not really forced to upgrade everyone, unless they've installed 1.1 .Net SP1.